Background: This paper addresses the problem of products' terminal call rate (TCR) prediction during the warranty period. TCR refers to the information on the amount of funds to be reserved for product repairs during the warranty period. So far, various methods have been used to address this...

Article describes experiences in the teaching of a modelling and simulation course for students at Faculty of Organizational Sciences. The course consists of time-continuous simulation based on System Dynamics (SD) and discrete event simulation (DES). It is held in the 3rd year of studies, at...