Competitive advantage is a relative feature, evaluated in respect of other competing enterprises. The gaining of sustainable competitive advantage is conditioned by knowledge of own performance and the results of the competitive environment. SMEs have limited opportunities to obtain such...

Competitive advantage is a relative feature, evaluated in respect of other competing enterprises. The gaining of sustainable competitive advantage is conditioned by knowledge of own performance and the results of the competitive environment. SMEs have limited opportunities to obtain such...

The paper presents the issue of SME competitiveness in terms of determining their competitive position on the market. The proposed reference model, focused on the evaluation of the competitiveness of a selected group of SMEs on the market of medical services, was developed to support strategic...

Introduction -- Chapter 1. The Multifaceted Character of Process Management in Organizations -- Chapter 2. The Process Lifecycle -- Chapter 3. Process Modeling -- Chapter 4. Process Implementation -- Chapter 5. Process Verification -- Chapter 6. Process Perfection -- Chapter 7. Models of Process...