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that selected consumers place on the social features of products. Experiments were conducted in Hong Kong and Australia … social features of products can, on average, affect an individuals' likelihood of purchasing a product. Also, this paper … finds distinctive segments of ethically orientated consumers …
Persistent link: https://www.econbiz.de/10014047197
[Note: the substantially revised published version of this article is available at www.ssrn.com/absract=489762] This article questions whether copyright law's prohibition against unauthorized copying and sales is either necessary or beneficial to the production and dissemination of creative...
Persistent link: https://www.econbiz.de/10014112391
Assessing the profitability of a customer is very important to a firm from the standpoint of planning retention (and even acquisition) initiatives. Customer profitability is also the defining concept of customer relationship management (CRM). In this paper we propose a framework to quantify the...
Persistent link: https://www.econbiz.de/10014058135
The purpose of this study is to assess the proposition that adoption of a market orientation leads to improved service quality for service sector organisations. We argue that an organisational culture incorporating customer care as its central tenet and involving efforts to understand the needs...
Persistent link: https://www.econbiz.de/10012755160
will need to educate consumers about the overwhelming scientific support for the health benefits and safety of GMO foods …
Persistent link: https://www.econbiz.de/10014037411
Economics has long studied how consumers respond to the disclosure of information about firms. We study a case in which … the disclosed information is unrelated to the product or firm leadership, but which could still potentially affect …, affected patronage of Subway. We estimate synthetic control models using data from a large nationwide survey of consumers …
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. The product adoption decisions of friends and strangers can both strongly influence consumers' purchase behaviour, but … to quantify the lift in purchase probability from observing friends' and strangers' product adoption choices. To isolate … exogenous exposure to peers' product adoptions, we leverage the app's quasi-random matchmaking system. Observing a friend …
Persistent link: https://www.econbiz.de/10014083569
Company executives rely on new product development teams to carry out their directives and make decisions according to … management’s goals and objectives. However, new product team members bring their own motivational perspectives to strategic … decisions. This research examines how individual and leadership motivations influence a dyadic team’s new product decisions …
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