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Evaluating fit of supplier performance to decision maker's goals for on-time delivery and product quality : a fuzzy set-based approach
Shipley, Margaret F.; Shipley, Matthew B. - In: International journal of business performance and … 7 (2015) 2, pp. 189-207
Persistent link: https://www.econbiz.de/10011521186
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An approach of new product planning using quality function deployment and fuzzy linear programming model
Ko, Wen-chang; Chen, Liang-hsuan - In: International journal of production research 52 (2014) 6, pp. 1728-1743
Persistent link: https://www.econbiz.de/10010257311
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Evaluating service quality by fuzzy SERVQUAL : a case study in a physiotherapy and rehabilitation hospital
Behdioğlu, Sema; Acar, Eylem; Burhan, Hasan Arda - In: Total quality management & business excellence 30 (2019) 3, pp. 301-319
Persistent link: https://www.econbiz.de/10012199745
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Valuation of the option of abandoning ISO 9001 certification : an empirical study in Spain
Sansalvador, Manuel E.; Brotons, José M. - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1255-1268
Persistent link: https://www.econbiz.de/10011528248
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A model of the assessment and optimisation of production process quality using the fuzzy sets and genetic algorithm approach
Nestic, Snezana; Stevanovic, Miladin; Djordjevic, Aleksandar - In: European journal of industrial engineering : EJIE 9 (2015) 1, pp. 77-99
Persistent link: https://www.econbiz.de/10011487750
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Proposing a new hierarchical framework for the evaluation of quality management practices : a new combined fuzzy hybrid MCDM approach
Mardani, Abbas; Ahmad Jusoh; Zavadskas, Edmundas Kazimieras - In: Journal of business economics and management 17 (2016) 1, pp. 1-16
Persistent link: https://www.econbiz.de/10011516578
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Service quality assessment in liner shipping industry : an empirical study on Asian shipping case
Huang, Sheng Teng; Bulet, Emrah; Duru, Okan - In: International journal of shipping and transport … 7 (2015) 2, pp. 221-242
Persistent link: https://www.econbiz.de/10011405490
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A fuzzy-based multi-stage quality control under the ISO 9001 : 2015 requirements
Savino, Matteo Mario; Brun, Alessandro; Xiang, Chen - In: European journal of industrial engineering : EJIE 11 (2017) 1, pp. 78-100
Persistent link: https://www.econbiz.de/10011691543
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Evaluating TQM adoption success factors to improve Indian MSMEs performance using fuzzy DEMATEL approach
Gupta, Himanshu; Prakash, Chandra; Vishwakarma, Vinayak; … - In: International journal of productivity and quality … 21 (2017) 2, pp. 187-202
Persistent link: https://www.econbiz.de/10011751184