Intergroup conflict reflects, in part, judgments made about behavior across group boundaries. We investigate in this research how group identity is related to judgments individuals make about the ethicality of others. According to Social Identity Theory, ingroup favoritism serves to positively...

While many scholars have discussed the role of agents in negotiation, the matter of principle (constituent) behavior in broker-mediated negotiations versus principle behavior in principle-to-principle negotiations has gone unstudied. We suggest that agents create a social distance between...

This study models the time it takes to resolve a dispute in an on-line setting. It uses Cox regression and 582 eBay-generated disputes to test hypotheses derived from the social functionalist theory of emotions (Morris & Keltner, 2000). The data show that the opening communications between filer...

Scholars have argued that anger expressed by participants in mediation is counterproductive; yet, there is also reason to believe that expressions of anger can be productive. The authors tested these competing theories of emotion by using data from online mediation. Results show that expression...

Negotiation researchers theorize that individual differences are determinants of bargaining processes and outcomes but have yet to establish empirically the role of individual differences. In 2 studies the authors used bargaining simulations to examine the roles of personality and cognitive...

This project is concerned with the process by which individuals consume and process reputational information, and how reputations inform decisions to engage in trusting behavior, especially in online market contexts. In this dissertation I develop a social cognitive model, grounded in schema...