Disaster relief organizations (DROs) utilize social media to provide information rapidly and broadly. Many DROs post social media content via multiple accounts within a single platform. Each account represents a distinct operational entity (e.g., national headquarters, local branch) and is...

The use of social media to support the disaster management cycle is increasing. Organizations use social media to inform users about operational activities such as aid distribution, and receive information from users about demand for help and in-kind donations. As such, this research...

International humanitarian organizations (IHOs) respond to mega disasters while maintaining development programs in the rest of the world (ROW). This means an IHO’s asset supply network must perform the challenging task of supporting a fast disaster response while simulta- neously maintaining...

We study incentive alignment to coordinate operations in humanitarian settings. Our research focuses on transportation, the second largest overhead cost to humanitarian organizations after personnel. Motivated by field research, we study the fleet size problem from a managerial perspective. In...

The response to the Haiti Earthquake in 2010 has been declared the largest humanitarian operation ever carried out in a single country. Efficiently allocating scarce resources for responding to such type of massive disaster has proven to be extremely challenging. This paper identifies areas...

We study the last mile vehicle supply chain in the International Federation of the Red Cross and Red Crescent Societies (IFRC). The IFRC is one of the benchmark humanitarian organizations working in disaster response and development programs. We analyze the IFRC “better, faster and cheaper”...

Transportation is the second largest overhead cost to humanitarian organizations after personnel. The international 4x4 Field Vehicle Fleet size is estimated between 70,000 and 80,000 units with a cost above $1 billion per year. Nevertheless, academic knowledge about fleet management in...

This paper studies 4x4 vehicle replacement within the International Committee of the Red Cross (ICRC), one of the largest humanitarian organizations. ICRCpolicy sets the replacement of vehicles at 5 years or 150,000 Km, whichever comes first. Using field data collected at the ICRC headquarters...