Problem Definition : Omnichannel retailers face hard choices when they decide how to improve the way they serve their customers. They use such levers as improving delivery and return policies, providing access to detailed product information and reviews, and offering lower prices. Because it is...

We document the development of academic research on retail analytics and compare it with current practice. We provide a definition of retail analytics, describe its evolution, and conduct bibliometric analyses on 123 retail analytics articles published in top operations journals in the 2000-2020...

The nature of the interaction between manufacturers and retailers has received a great deal of empirical attention in the last 15 years. One major line of empirical research examines the balance of power between them and ranges from reduced form models quantifying aggregate profit and other...

Retailers face the important but challenging task of optimizing their product assortments. The challenge is to find, for every category in every store, the assortment that maximizes (expected) category profit. Adding to the complexity of this 0-1 knapsack problem, retailers should also consider...