We develop and subsequently test a model detailing how knowledge technologies, embodied in intra-organizational information systems (IS), provide opportunities that influence individual-level human motivations to engage in knowledge exchange processes, thereby influencing organizational...

Government occupies a central role in our world of inter-connected human systems of work, transportation, utilities, commerce, healthcare, and public education. Focusing on the U.S. federal government, this essay advances the lens of our government as an information processing system that...

Presently, certain U.S. government agencies face hyperturbulent environments, where organic, information-intensive changes occur rapidly with little warning. No one individual harbors sufficient knowledge to either mitigate negative outcomes or capitalize on positive opportunities. Knowledge...

Our case study starts by describing the Sermo business model, the knowledge application, company financials, and potential indicators of success. Second, we examine the metrics behind the performance of Sermo and the challenges faced by its model. Third, we extend our inquiry to consider how...

We seek to develop eight theoretical propositions relating use of a knowledge management system to improved performance in either the public or private sectors if employee perceptions of an organization's (1) formal incentives, (2) normative values, (3) inter-employee trust, and (4) enabling...

For knowledge-intensive, information-sensitive organizations, we suggest two orthogonal constructs, namely the perceived levels of knowledge sharing and knowledge protection, influence the perceived levels of organizational performance, to include the constructs of organizational responsiveness...

More than 15 million people now inhabit virtual worlds. We posit that virtual worlds represent an interesting intersection of three parties wrestling for power, influence, and authority in these relatively new spaces. Specifically: (1) corporations, representing economic and business interests;...

James G. March conceived organizational learning as a balance between the exploration of new alternatives and the exploitation of existing competencies in an organization. This study extends earlier work by employing a computational simulation to evaluate the effect of additional tiers in a...

The web is increasingly relied upon as a reflection of reality, which raises a number of key issues not yet fully recognized or articulated, warranting further study. This new digital reality and the unprecedented capabilities it embodies in terms of searchability, aggregatability, temporal...

The advancing speed, scale, and sophistication of new technologies and data capabilities that aid or disrupt our interconnected world are unprecedented. While generations have relied consistently on technologies and tools to improve societies, we now are in an era where new technologies and data...