Top management support and external information systems (IS) expertise, in the forms of consultants and vendors, have been identified as 2 key factors for effective IS implementation in small businesses. This article proposes a framework for IS implementation in small businesses. The framework...

This study examines the impact of a government incentive programme on computerisation in small businesses in Singapore. It compares the computerisation experience of 40 small businesses which have participated in the programme with that of 40 small businesses which have computerised without...

Top management support is a key recurrent factor critical for effective information systems (IS) implementation. However, the role of top management support may not be as critical as external IS expertise, in the form of consultants and vendors, in small business IS implementation due to the...

The Small Enterprise Computerization Programme (SECP) was introduced by the Singapore Government to encourage and aid computerization in small businesses. The programme incentives include information technology (IT) seminars, the provision of technical expertise in the forms of advisers and...

Our existing knowledge of business process reengineering (BPR) is mainly derived from the experiences of private sector organizations, which have fundamentally different characteristics from public organizations. This paper represents a first step in understanding how BPR may be different in...

Interest in the application of neural networks as tools for decision support has been growing in recent years. A major drawback often associated with neural networks is the difficulty in understanding the knowledge represented by a trained network. This paper describes an approach that can...

The information systems (IS) profession is a stressful profession. However, there is little theoretical or empirical research on the effects of occupational stress on IS professionals. A major reason is because IS professionals and researchers are unaware of the consequences of occupational...

There is a lack of both theoretical and empirical research on the process of ethical decision making in the domain of information Systems (IS). As a step in this direction, we describe and test a general ethical decision-making theory developed in the marketing discipline. We conducted a study...