Alessa, Ghuzayyil Saad; Sharif, Shahbaz; Lodhi, Rab Nawaz; … - In: International Journal of Organizational Analysis 30 (2021) 5, pp. 1188-1211
Purpose Drawing from social exchange theory, this paper aims to examine the role of five mediating mechanisms between the relationships of critical constructs of frontline employees’ performance, and both transformational leadership and proactive personality to find out which mediating...