We consider the problem faced by an online service platform that matches suppliers with consumers. Unlike traditional matching models, which treat them as passive participants, we allow both sides of the market to exercise their choices. To model this setting, we introduce a two-sided assortment...

We examine the problem of identifying an optimal set of items to put up for sale (out of a larger set) in simultaneous sealed-bid auctions when pre-bidding item inspection or participation is costly, and the bidders' inspection budgets are limited. We first discuss how there can be uncertainty...

Problem definition: We consider the intraday scheduling problem in a group of Orthopaedic clinics where the planner schedules appointment times given a sequence of appointments. We consider patient re-entry - where patients may be required to go for an X-ray examination, returning to the same...

In many countries, the COVID-19 vaccination program faces great challenges, from the management of limited and irregular supply of vaccines, uncertain vaccine take-up rate from the population, and appropriate appointment booking management to reduce congestion etc. In addition, the feature of a...

We investigate how dynamic pricing can lead to more product returns in the online retail industry. Using detailed sales data of more than two million transactions from the Indian online retail market, where price promotions are very common, we document two types of strategic customer behavior...