Purpose: The purpose of this paper is to identify the most influential determinants of healthcare employees’ problem-solving capabilities and attitudes towards kaizen initiatives, and clarify how these determinants are related to social outcomes. Design/methodology/approach: Drawing on the...

Lean management (LM) is a managerial approach for improving processes based on a complex system of interrelated socio-technical practices. Recently, debate has centered on the role of organizational culture (OC) in LM. This paper aims to contribute to this debate by examining whether plants that...

Purpose This paper investigates how a firm’s organizational culture profile (configuration of organizational culture types) influences the effectiveness of operations management (OM) practices in improving their targeted outcomes. Design/methodology/approach We developed alternative hypotheses...