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Sonderforschungsbereich 649: Ökonomisches Risiko, Wirtschaftswissenschaftliche Fakultät
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1
Balancing IT with the human touch : optimal investment in IT-based customer service
Ba, Sulin
;
Stallaert, Jan
;
Zhang, Zhongju
- In:
Information systems research : ISR
21
(
2010
)
3
,
pp. 423-442
Persistent link: https://www.econbiz.de/10008660913
Saved in:
2
Design and use of preference markets for evaluation of early stage technologies
Chen, Li
;
Goes, Paulo
;
Marsden, James R.
;
Zhang, Zhongju
- In:
Journal of management information systems : JMIS
26
(
2009/10
)
3
,
pp. 45-70
Persistent link: https://www.econbiz.de/10003956615
Saved in:
3
Analysis of job assignment with batch arrivals among heterogenous servers
Zhang, Zhongju
;
Daigle, John
- In:
European journal of operational research : EJOR
217
(
2012
)
1
,
pp. 149-161
Persistent link: https://www.econbiz.de/10009389508
Saved in:
4
A finite mixture logit model to segment and predict electronic payments system adoption
Bapna, Ravi
;
Goes, Paulo B.
;
Wei, Kwok Kee
;
Zhang, Zhongju
- In:
Information systems research : ISR
22
(
2011
)
1
,
pp. 118-133
Persistent link: https://www.econbiz.de/10009007139
Saved in:
5
A qualitative study of web-based knowledge communities : examining success factors
Lin, Hui
;
Fan, Weiguo
;
Zhang, Zhongju
- In:
E-collaboration technologies and organizational …
,
(pp. 214-232)
.
2011
Persistent link: https://www.econbiz.de/10009009511
Saved in:
6
Theory and analysis of company-sponsored value co-creation
Chen, Li
;
Marsden, James R.
;
Zhang, Zhongju
- In:
Journal of management information systems : JMIS
29
(
2012/13
)
2
,
pp. 141-172
Persistent link: https://www.econbiz.de/10009710948
Saved in:
7
An empirical analysis of virtual goods permission rights and pricing strategies
Ke, Dan
;
Ba, Sulin
;
Stallaert, Jan
;
Zhang, Zhongju
- In:
Decision sciences : DS
43
(
2012
)
6
,
pp. 1039-1061
Persistent link: https://www.econbiz.de/10009697171
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8
Online price dispersion : a game-theoretic perspective and empirical evidence
Ba, Sulin
;
Stallaert, Jan
;
Zhang, Zhongju
- In:
Information systems research : ISR
23
(
2012
)
2
,
pp. 575-592
Persistent link: https://www.econbiz.de/10009565676
Saved in:
9
Comparing the quality of customer service in 3D virtual worlds to Web-based service
Ba, Sulin
;
Ke, Dan
;
Stallaert, Jan
;
Zhang, Zhongju
- In:
E-Life: web-enabled convergence of commerce, work, and …
,
(pp. 234-247)
.
2012
Persistent link: https://www.econbiz.de/10009548702
Saved in:
10
Price competition with service level guarantee in web services
Zhang, Zhongju
;
Tan, Yong
;
Dey, Debabrata
- In:
Decision support systems : DSS ; the international journal
47
(
2009
)
2
,
pp. 93-104
Persistent link: https://www.econbiz.de/10003863453
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