This paper presents a stochastic model that evaluates the value of real-time shipment tracking information for supply systems that consist of a retailer, a manufacturer, and multiple stages of transportation. The retailer aggregates demand for a single product from end customers and places...

Purpose – The purpose of this paper is to present an eight‐step simulation model development process (SMDP) for the design, implementation, and evaluation of logistics and supply chain simulation models, and to identify rigor criteria for each step. Design/methodology/approach – An...