Problem definition: Overbooking is commonly employed by outpatient clinics to counteract no-shows. State-of-the-art appointment scheduling systems are composed of a machine learning component, which predicts the individual patients’ no-show probability, and an optimization component, which...

Critical cross-border issues have emerged during the COVID-19 pandemic, especially pertaining to security, supply chain, and education, which has led to several new challenges for management. The balance between potential risks and economic benefits has attracted the attention of both industry...

The metaverse has become a very important phenomenon in society because of the emergence of new technologies. The widespread adoption of the metaverse has generated significant discussions about the challenges and opportunities it presents. We invited three panelists to present their personal...