Brüggemann, Philipp; Lehmann-Zschunke, Nina - In: Journal of Marketing Analytics 11 (2023) 4, pp. 707-721
In light of increasing digitization and monetization, the freemium pricing model is being used more and more frequently. Against a backdrop of increasing competition and rising costs to attract new users, freemium platform providers need to know how to reduce termination rates. We analyze...