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Across many sectors, research has established that management explains a notable portion of productivity differences … across organizations. A remaining question, however, is whether it is managers themselves or firm-wide management practices … this setting, managers move between stores but management practices are set by firm policy and largely fixed, allowing us …
Persistent link: https://www.econbiz.de/10014250209
In a field experiment, a large retail chain's CEO asked managers of treated stores “to do what they can” to reduce … shorter period. Treated managers report shifting their time toward HR; their employees report more managerial attention and … support. Store sales are unaffected, indicating that the possible performance increases related to managers spending more time …
Persistent link: https://www.econbiz.de/10012912905
In an RCT, a large retail chain’s CEO sets new goals for the managers of the treated stores by asking them “to do what … that treated store managers spend more time on HR and less on customer service. Our findings show that middle managers are …
Persistent link: https://www.econbiz.de/10012310868
Persistent link: https://www.econbiz.de/10003822930
relating to the vital question of whether and how managers in service organisations go voluntarily beyond their prescribed … objectives. It was designed to investigate the "perceptions of managers", working in Indian service organisations, regarding … Organisation. It was found that the managers of Indian service organisations voluntarily assume citizenship behaviour towards …
Persistent link: https://www.econbiz.de/10013349241
adoption of trust based working hours and innovation seems to be driven by the degree of control and self-management over …
Persistent link: https://www.econbiz.de/10010339206
production technology or the compensation scheme in place. To do so we combine data on individual worker productivity from a firm … no social ties with her co-workers, a given worker's productivity is significantly higher when she works alongside … are paid piece rates based on individual productivity, social incentives can be quantified in monetary terms and are such …
Persistent link: https://www.econbiz.de/10013134643
production technology or the compensation scheme in place. To do so we combine data on individual worker productivity from a firm … no social ties with her co-workers, a given worker's productivity is significantly higher when she works alongside … are paid piece rates based on individual productivity, social incentives can be quantified in monetary terms and are such …
Persistent link: https://www.econbiz.de/10003847162
/StepStone/New Work/Kienbaum survey 2021, this study takes the perspectives of managers and employees without management responsibility …, die sich im Sinne der Change-Management-Literatur als Erfolgsfaktoren definieren lassen. Die Operationalisierung … unternehmerische Fähigkeit, auf externe Schwankungen (schnell) reagieren zu können, eng mit dem Change-Management korreliert, welches …
Persistent link: https://www.econbiz.de/10013209683
In a field experiment with a retail chain (1,300 employees, 193 shops), randomly selected sales teams received a bonus. The bonus increases both sales and number of customers dealt with by 3%. Each dollar spent on the bonus generates $3.80 in sales, and $2.10 in profit. Wages increase by 2.2%...
Persistent link: https://www.econbiz.de/10012971148