Similar Search Results

Understanding quality - conceptualization of the fundamental concepts of quality

Anttila, Juhani; Jussila, Kari - In: International journal of quality and service sciences 9 (2017) 3/4, pp. 251-268

Persistent link: https://www.econbiz.de/10011772098

Emerging hybridity : comparing UK healthcare regulatory arrangements

Furnival, Joy; Walshe, Kieran; Boaden, Ruth - In: Journal of health organization and management 31 (2017) 4, pp. 517-528

Persistent link: https://www.econbiz.de/10011748403

Systematic literature review of quality maturity matrix

Kush, Patrick; Cudney, Elizabeth A.; Materla, Tejaswi; … - In: Total quality management & business excellence 32 (2021) 3, pp. 289-297

Persistent link: https://www.econbiz.de/10012423585

Employee perceptions of service quality based on hospital quality improvement strategy

Tsai, Yafang; Wu, Shih-Wang; Tsai, Yi-Hua - In: International journal of management, economics and … 7 (2018), pp. 13-25

market. Hospital administrators, in response to this competition, are placing increasing importance on improving the quality … of healthcare in order to ensure patient satisfaction. How can service quality (SQ) be improved in healthcare settings …? This study explored how total quality management (TQM) influences employee perceptions of SQ. A cross-sectional study was …

Persistent link: https://www.econbiz.de/10011811861

A comprehensive quality improvement model : integrating internal and external information

Tsai, Ming-Chun; Lin, Shu-Ping; Cheng, Ching-Chan - In: Total quality management & business excellence 33 (2022) 5, pp. 548-565

Persistent link: https://www.econbiz.de/10013166898

Contribution of product and provider quality to cell phone industry quality

Scott, Rebecca A.; Peng, Xianghui; Prybutok, Victor R. - In: Quality management journal : QMJ 22 (2015) 2, pp. 33-47

Persistent link: https://www.econbiz.de/10010515935

An exploratory analysis of the model for understanding success in quality

Kaplan, Heather C.; Froehle, Craig M.; Cassedy, Amy; … - In: Health care management review : the journal for health … 38 (2013) 4, pp. 325-338

Persistent link: https://www.econbiz.de/10010202861

Attitudes toward quality improvement among healthcare professionals : lessons from a hospital-wide quality initiative

Siverbo, Kristian; Eriksson, Henrik; Raharjo, Hendry; … - In: International journal of quality and service sciences 6 (2014) 2/3, pp. 203-212

Persistent link: https://www.econbiz.de/10010404590

Cooperative quality investment in outsourcing

Chen, Jingxian; Liang, Liang; Yang, Feng - In: International journal of production economics 162 (2015), pp. 174-191

Persistent link: https://www.econbiz.de/10010515832

Trends in quality management research in higher education institutions

Tarí, Juan José; Dick, Gavin - In: Journal of service theory and practice : JSTP 26 (2016) 3, pp. 273-296

Persistent link: https://www.econbiz.de/10011528281