This research explores the justification and implications of incorporating consumption variety into mobile-based food recommendation systems. Our study makes use of data from a popular mobile fitness app, in which we are able to observe large volumes of daily food logs of thousands of users. We...

We study an increasingly popular retail practice called pickup partnership that allows online retailers to offer an in-store pickup service by partnering with a physical store. In practice, online retailers use two policies for such partnerships: (i) paying a fixed fee for each pickup order to...

We study a model of competition with multiple suppliers who sell green technology products, such as electric vehicles. The government offers consumer subsidies to encourage adoption. We consider a setting where suppliers adjust price and production quantities depending on the level of subsidies...

The service industry has become increasingly competitive. One of the main drivers for increasing profits and market share is service quality. When a consumer encounters a bad experience, or a frustration, s/he may be tempted to stop using the service. In collaboration with the ride-sharing...

In addition to setting price discounts, retailers need to decide how to schedule promotion vehicles, such as flyers and TV commercials. Unlike the promotion pricing problem that received great attention from both academics and practitioners, the promotion vehicle scheduling problem was largely...

We provide new evidence that short-term rental (STR) platforms like Airbnb incentivize residential real estate investment. We exploit two complementary identification strategies. First, we use variation in the timing of STR regulations to estimate the effect of regulation on both Airbnb listings...

The COVID-19 pandemic has triggered a panic-buying behavior around the globe. As a result, many essential supplies were consistently out-of-stock at common point-of-sale locations. Unfortunately, such a hoarding behavior disproportionately puts vulnerable groups of people at risk as they cannot...