Purpose: Risk appetite is widely accepted as a guiding metaphor for strategic risk management, yet metaphors for complex practice are hard to critique. This paper aims to apply an analytical framework comprising three categories of flaw – futility, perversity and jeopardy – to critically...

Purpose – Drawing on extant technology acceptance literature, the purpose of this paper is to critically examine the impact of mandatory enterprise technology adoption in Nigeria. Design/methodology/approach – Data were gathered from a survey of stockbrokers operating on the floor of the...

Purpose: This conceptual paper aims to explore how supply chain managers deal with social threats to supply chains, in the process of demonstrating the potency of a largely neglected strand of realist social theory. This theory, as posited, sheds a great deal of light on the behavioural reality...

Purpose – Unfortunately, the majority of studies examining business intelligence (BI) have focused on its exploitation in large firms. Often studies appear to assume that smaller firms have limited interest or capabilities in intelligence. The purpose of this paper is to redress this imbalance...

Purpose – This study aims to explore the impact of cultural values on the importance individuals assign to project success/failure factors (PSFFs). Design/methodology/approach – Themes emerging from 40 interviews of project practitioners based in Brazil, China, Greece, Nigeria, Thailand, the...

Purpose – The UK Chinook helicopter is a utility and attack helicopter being operated by the Royal Air Force (RAF). Its versatile nature is of enormous importance to the strategic capability of the RAF's operations. The purpose of this paper is to utilise systems‐based forecasting to conduct...

Purpose – This paper aims to contribute to extant research which emphasises the need for service suppliers to be able to leverage firm‐customer relationships through an understanding of the correlation between service touch‐points and engagement parameters. Design/methodology/approach –...