Sloan, Sarah; Bodey, Kelli; Gyrd-Jones, Richard - In: Qualitative Market Research: An International Journal 18 (2015) 3, pp. 320-345
Purpose – The purpose of this paper was to explore the role knowledge sharing plays in both firm-sponsored (FS) and user-generated (UG) Online Brand Communities (OBCs) on Facebook. Branding through online mediums is an under-researched area that is slowly gaining attention in the literature....