The impact of the COVID pandemic was not only health-related but also had a significant impact on the way companies operate. Most commonly, the impact of enforced digitalisation can be mentioned, which was dominated by the implementation of enforced remote working. We aim to explore how...

This article investigates patterns in SMEs’ digital transformation journey during the COVID-19 pandemic and whether the lessons learnt from this crisis have influenced their future digital transformation objectives. Following a multiple case study design, semi-structured interviews were...

Business process management (BPM) is a traditional approach to achieve process excellence, and a key success factor of digitization initiatives. It facilitates strategic alignment by streamlining business processes, and harmonizing business and IT domains. The main goal of this research is to...

Purpose: Several studies have shown that economic shock and crisis trigger companies to move forward innovatively. This paper aims to compliment this research topic by investigating how SMEs activate their organization resilience to adapt to changes generated by a crisis, with specific focus on...

The core success of digital transformation among small and medium enterprises (SMEs) still needs to be clarified and comprehensively discussed. Meanwhile, SMEs cannot exploit digital advantages due to their limited strategic empirical and practical knowledge. This study aims to (1) describe the...

This novel directions talk deals with the concept of misalignment, with special attention on enterprise architecture (EA)-based analytical potential. In the following study, the problem of business-IT alignment will be translated into the aspects and concepts of enterprise architecture. The main...

Enterprise architecture-based approaches give an in-depth analytic potential for alignment and misalignment assessment. The ability to incorporate these analytic potentials is an ongoing concern in the state-of-the-art strategic alignment literature. This paper proposes a framework for EA...

Business–IT alignment and misalignment are duality-like concepts referring to the harmony or disharmony between business and IT. The state between these two areas can be viewed either through its presence (a.k.a. alignment) or through its absence or difficulties (a.k.a. misalignment). Most of...

Business–IT alignment has been one of the top information management concerns since the organisational role of information systems has accentuated. The state of alignment between business and IT can be analysed either through its presence (alignment) or through its absence or deficiencies...