Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. A truly integrative and comprehensive text, this book explains how crisis management can...

"The Fourth Edition of Purchasing and Supply Chain Management continues its tradition of examining purchasing as it relates to other functions and systems within the organization such as marketing, logistics, and operations. Author WC Benton uses a step-by-step approach, helping students...

The book comprises thoughtful and topical essays written by well-known faculty affiliated with the Human Capital and Leadership Initiative (HC&LI) at ISB to provide perspective on HR matters to stimulating practitioners and enrich their understanding on bravely taking on the challenging new...

"In 2020, COVID-19 starkly demonstrated the global interconnectedness of business, as it disrupted supply chains and manufacturing operations, broadly shuttered retail stores, and led to restrictions on movement and travel around the world. Other events in 2019 also showcased the undeniable...