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1
Factors affecting customers' intention to voice shopping over smart speaker
Hsu, Chin-Lung
;
Lin, Judy Chuan-Chuan
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 785-805
Persistent link: https://www.econbiz.de/10014321624
Saved in:
2
The paradox of technology : negativity bias in consumer adoption of innovative technologies
Frank, Darius-Aurel
;
Chrysochou, Polymeros
;
Mitkidis, …
- In:
Psychology & marketing
40
(
2023
)
3
,
pp. 554-566
Persistent link: https://www.econbiz.de/10014290762
Saved in:
3
A multi-analytical approach to peer-to-peer mobile payment acceptance prediction
Kalinić, Zoran
;
Marinkovic, Veljko
;
Molinillo, Sebastián
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 143-153
Persistent link: https://www.econbiz.de/10012025841
Saved in:
4
The dual effect of anthropomorphism on customers' decisions to use artificial intelligence devices in hotel services
Alsaad, Abdallah Khalaf
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1048-1076
Persistent link: https://www.econbiz.de/10014369558
Saved in:
5
What drives consumers' decisions to use intelligent agent technologies? : a systematic review
Sidlauskiene, Justina
- In:
Journal of internet commerce
21
(
2022
)
4
,
pp. 438-475
Persistent link: https://www.econbiz.de/10013357224
Saved in:
6
Customer service
chatbots
: anthromorphism and adoption
Sheehan, Ben
;
Jin, Hyun Seung
;
Gottlieb, Udo
- In:
Journal of business research : JBR
115
(
2020
),
pp. 14-24
Persistent link: https://www.econbiz.de/10012270802
Saved in:
7
AI is better when I'm sure : the influence of certainty of needs on consumers' acceptance of AI
chatbots
Zhu, Yimin
;
Zhang, Jiemin
;
Wu, Jifei
;
Liu, Yingyue
- In:
Journal of business research : JBR
150
(
2022
),
pp. 642-652
Persistent link: https://www.econbiz.de/10013365825
Saved in:
8
Investigating consumers' adoption of AI
chatbots
for apparel shopping
Myin, Mon Thu
;
Watchravesringkan, Kittichai
- In:
Journal of consumer marketing
41
(
2024
)
3
,
pp. 314-327
Persistent link: https://www.econbiz.de/10014519753
Saved in:
9
Understanding anthropomorphism in service provision : a meta-analysis of physical robots,
chatbots
, and other AI
Blut, Markus
;
Wang, Cheng
;
Wünderlich, Nancy V.
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
4
,
pp. 632-658
Persistent link: https://www.econbiz.de/10012587368
Saved in:
10
Identifying relevant segments of potential banking chatbot users based on technology adoption behavior
Alt, Mónika-Anetta
;
Ibolya, Vizeli
- In:
Market : review for marketing theory and practice
33
(
2021
)
2
,
pp. 165-183
Persistent link: https://www.econbiz.de/10012819201
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