Narrow search
Showing 1 - 10 of 125
Cover Image
Don't jump on the bandwagon : negative effects of sharewashing
Lehr, Adrian; Büttgen, Marion; Bartsch, Silke - In: Schmalenbach journal of business research : SBUR 73 (2021) 1, pp. 75-123
Persistent link: https://www.econbiz.de/10012522877
Cover Image
“I like it, but I don't use it” : Impact of carsharing business models on usage intentions in the sharing economy
Hahn, Rüdiger; Ostertag, Felix; Lehr, Adrian; … - In: Business Strategy and the Environment 29 (2019) 3, pp. 1404-1418
Persistent link: https://www.econbiz.de/10012188863
Cover Image
Leadership matters in crisis-induced digital transformation : how to lead service employees effectively during the COVID-19 pandemic
Bartsch, Silke; Weber, Ellen; Büttgen, Marion; Huber, … - In: Journal of Service Management 32 (2020) 1, pp. 71-85
Purpose: The COVID-19 pandemic has, besides the health concerns, caused an unprecedented social and economic crisis that has particularly hit service industries hard. Due to extensive safety measures, many service employees have to work remotely to keep service businesses running. With limited...
Persistent link: https://www.econbiz.de/10012278720
Cover Image
Sustainability in service research
Büttgen, Marion; Hogreve, Jens; Zechiel, Felix; … - In: Journal of service management research : SMR 7 (2023) 3, pp. 147-173
Persistent link: https://www.econbiz.de/10015168629
Cover Image
How to take employees on the digital transformation journey : an experimental study on complementary leadership behaviors in managing organizational change
Weber, Ellen; Büttgen, Marion; Bartsch, Silke - In: Journal of business research : JBR 143 (2022), pp. 225-238
Persistent link: https://www.econbiz.de/10013194529
Cover Image
Spillover effects from unintended trials on attitude and behavior : Promoting new products through access‐based services
Lehr, Adrian; Buettgen, Marion; Benoit, Sabine; … - In: Psychology & Marketing 37 (2020) 5, pp. 705-723
Persistent link: https://www.econbiz.de/10012189631
Cover Image
Managing Share Economy : positive und negative Auswirkungen bei der Einführung von Access-Based Services
Lehr, Adrian - 2019
Persistent link: https://www.econbiz.de/10012062229
Cover Image
"What sounds beautiful is good?" : how employee vocal attractivness affects customer's evaluation of the voice-to-voice service encounter
Bartsch, Silke - In: Aktuelle Forschungsfragen im Dienstleistungsmarketing : …, (pp. 45-68). 2008
Persistent link: https://www.econbiz.de/10003786981