ER, Mahendrawathi; Arsad, Noval; Astuti, Hanim Maria; … - In: Journal of Enterprise Information Management 31 (2018) 2, pp. 317-337
Purpose: The purpose of this paper is to present the result of using process mining to model the production planning (PP) process of a manufacturing company that is supported by enterprise resource planning (ERP) systems. Design/methodology/approach: This paper uses event logs obtained from the...