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Understanding users' switching...
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Consumer behaviour
9
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9
Malaysia
6
Beziehungsmarketing
5
Relationship marketing
5
Customer satisfaction
4
Dienstleistungsqualität
4
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Mohd-Any, Amrul Asraf
15
Sarker, Moniruzzaman
12
Mutum, Dilip S.
4
Mahdzan, Nurul Shahnaz
3
Mahfuzur Rahman
3
Bosangit, Carmela
2
Che Ruhana Isa
2
Chowdhury, Nazreen T.
2
Ezlika Ghazali
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Hoque, Imranul
2
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Masud, Md. Abdul Kaium
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Noor Akma Mohd Salleh
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Tarannum Azim Baigh
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Tu, Teng-Tsai
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Mohammad Dalvi-Esfahani
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1
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International journal of electronic marketing and retailing : IJEMR
2
International journal of management and marketing research : IJMMR
2
Services marketing cases in emerging markets : an asian perspective
2
The Bottom Line
2
Asian Academy of Management journal : AAMJ
1
Asian Journal of Sustainability and Social Responsibility (AJSSR)
1
Asian journal of sustainability and social responsibility
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Business strategy and the environment
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Electronic markets : the international journal on networked business
1
Future business journal
1
International Journal of Consumer Studies
1
International Journal of Emerging Markets
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International Journal of Lean Six Sigma
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International journal of consumer studies
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International journal of emerging markets
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Journal of Service Theory and Practice
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Journal of business-to-business marketing
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Qualitative Research in Financial Markets
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ECONIS (ZBW)
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Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
;
Yusniza …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
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2
Does patient empowerment matter in building loyalty?
Mohd-Any, Amrul Asraf
;
Sundramohana, Meenatharisni
; …
- In:
International Journal of Consumer Studies
46
(
2021
)
2
,
pp. 653-675
Persistent link: https://www.econbiz.de/10012635131
Saved in:
3
Does patient empowerment matter in building loyalty?
Mohd-Any, Amrul Asraf
;
Sundramohana, Meenatharisni
; …
- In:
International journal of consumer studies
46
(
2022
)
2
,
pp. 653-675
Persistent link: https://www.econbiz.de/10013162350
Saved in:
4
Value evaluation of customer experience using consumer generated content
Iyanna, Shilpa
;
Bosangit, Carmela
;
Mohd-Any, Amrul Asraf
- In:
International journal of management and marketing …
5
(
2012
)
2
,
pp. 89-102
Persistent link: https://www.econbiz.de/10009633256
Saved in:
5
Measuring users' value experience on a travel website (e-value) : what value is cocreated by the user?
Mohd-Any, Amrul Asraf
;
Winklhofer, Heidi
;
Ennew, …
- In:
Journal of travel research : a quarterly publication of …
54
(
2015
)
4
,
pp. 496-510
Persistent link: https://www.econbiz.de/10011296030
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6
Young adults' perceptions of online service quality
Mohd-Any, Amrul Asraf
;
Mahdzan, Nurul Shahnaz
; …
- In:
International journal of electronic marketing and …
7
(
2016
)
2
,
pp. 91-114
Persistent link: https://www.econbiz.de/10011643567
Saved in:
7
Constructing online switching barriers : examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
Ezlika Ghazali
;
Bang, Nguyen
;
Mutum, Dilip S.
; …
- In:
Electronic markets : the international journal on …
26
(
2016
)
2
,
pp. 157-171
Persistent link: https://www.econbiz.de/10011666746
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8
Co-creating value with online banking services : the case of Maybank
Mahdzan, Nurul Shahnaz
;
Mohd-Any, Amrul Asraf
;
Zalfa …
- In:
Services marketing cases in emerging markets : an asian …
,
(pp. 5-16)
.
2017
Persistent link: https://www.econbiz.de/10011537853
Saved in:
9
Prince Court Medical Centre (PCMC) : the hospital with a 5-star hotel-like experience and beyond
Mohd-Any, Amrul Asraf
;
Mahdzan, Nurul Shahnaz
- In:
Services marketing cases in emerging markets : an asian …
,
(pp. 137-147)
.
2017
Persistent link: https://www.econbiz.de/10011537909
Saved in:
10
Social media agencies and clients : a resource integration approach
Ahsan Naeem Lone
;
Mohd-Any, Amrul Asraf
;
Noor Akma Mohd …
- In:
Journal of business-to-business marketing
28
(
2021
)
4
,
pp. 369-394
Persistent link: https://www.econbiz.de/10012802198
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