Hamby, Anne; Daniloski, Kim; Brinberg, David - In: Journal of Business Research 68 (2015) 6, pp. 1242-1250
Consumers often read online consumer reviews before making a purchase decision. The format of these reviews (i.e., more information-based vs. more story-based) varies. The current research examines how story-based online consumer reviews influence attitudes toward the reviewed product through a...