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Why can't we help but love mobile banking chatbots? : perspective of stimulus-organism-response
Upadhyay, Nitin; Kamble, Aakash - In: Journal of financial services marketing 29 (2024) 3, pp. 855-872
Persistent link: https://www.econbiz.de/10015061295
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Applications of new technology in operations and supply chain management
Taghipour, Atour (ed.) - 2024
Persistent link: https://www.econbiz.de/10015127065
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Towards better interaction between salespeople and consumers : the role of virtual recommendation agent
Ben Saad, Sihem; Choura, Fatma - In: European journal of marketing 57 (2023) 3, pp. 858-903
Persistent link: https://www.econbiz.de/10014226022
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Understanding consumers' acceptance of automated technologies in service encounters : drivers of digital voice assistants adoption
Fernandes, Teresa; Oliveira, Elisabete - In: Journal of business research : JBR 122 (2021), pp. 180-191
Persistent link: https://www.econbiz.de/10012420391
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Wow, the make-up AR app is impressive : a comparative study between China and South Korea
Butt, Asad; Ahmad, Hassan; Muzaffar, Asif; Ali, Fayaz; … - In: The journal of services marketing 36 (2022) 1, pp. 73-88
Persistent link: https://www.econbiz.de/10012798384
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Using structural topic modelling to predict users' sentiment towards intelligent personal agents : an application for Amazon's echo and Google Home
Sánchez-Franco, Manuel J.; Arenas-Márquez, Francisco J.; … - In: Journal of retailing and consumer services 63 (2021), pp. 1-15
Persistent link: https://www.econbiz.de/10012665821
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The role of motivators, barriers, attractiveness, and positive emotions on consumers’ intention to adopt and resist self-driving delivery robots
Koh, Le Yi; Yuen, Kum Fai - In: Journal of retailing and consumer services 81 (2024), pp. 1-18
Persistent link: https://www.econbiz.de/10015117895
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Why most resist AI companions
De Freitas, Julian; Oğuz-Uğuralp, Zeliha; Uğuralp, … - 2024
Persistent link: https://www.econbiz.de/10015158110
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Do AI-powered digital assistants influence customer emotions, engagement and loyalty? : an empirical investigation
Maduku, Daniel K.; Rana, Nripendra P.; Mpinganjira, Mercy; … - In: Asia Pacific journal of marketing and logistics 36 (2024) 11, pp. 2849-2868
Persistent link: https://www.econbiz.de/10015210843
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Acceptance of digital instruments in the accounting profession
Fülöp, Melinda Timea; Ionescu, Constantin Aurelian; … - In: Journal of East European management studies : JEEMS 29 (2024) 2, pp. 283-313
Persistent link: https://www.econbiz.de/10015182027