The appropriateness of utilising a training resource programme consisting of a mix of media and technologies for the training of cataloguing students is evaluated. The findings from reported research and evaluation of the training resource programme made it possible to identify advantages and...

Currently we are in the middle of the information age, suffering from information overload on the one hand and a lack of knowledge on the other. Enterprise portals (EPs) are seen as the antidote to these problems by becoming more and more the ultimate knowledge management (KM) tool. The current...

The article is a report of an investigation of the current state of knowledge management implementation in three South African financial organisations. Two data collection methods were used, namely a questionnaire and face‐to‐face interviews with senior representatives of the organisations....

Purpose – The purpose of this paper is to report on research conducted into the use of stories and storytelling to share knowledge in a large mining company based in South Africa. The paper shows how the use of oral methods combined with other media can be used to support a number of different...

The manner in which a business strategy was formulated ten or even as little as five years ago, no longer applies. This phenomenon can to a great extent be attributed to a shift in the strategic importance of information and knowledge. The aim of this paper is to supply strategic thinkers with a...

Purpose – Knowledge management in South Africa is still a very new field of management and knowledge managers are experiencing difficulties with the added dimension of multiculturalism. The history of South Africa, along with its current focus on cultural equality, complicates the matter. This...