Purpose – To highlight a few critical issues related to indicators that are used to compare organizational practices. Design/methodology/approach – The approach is as follows: to compare the efficacy of qualitative and quantitative indicators; objectivity in identification of processes and...

In the present context an organization competes in terms of its knowledge intensity. In this article we are focusing on human resource development, sustenance and enhancement as a process in non‐corporate research and technology organizations (RTOs), based on an international study on...