Similar Search Results

Performance measurement and management: a literature review and a research agenda

Taticchi, Paolo; Tonelli, Flavio; Cagnazzo, Luca - In: Measuring Business Excellence 14 (2010) 1, pp. 4-18

Purpose – The purpose of this paper is to review the literature in the field of performance measurement and management …/methodology/approach – This paper provides an update of Neely's work “The evolution of performance measurement research” The literature review has … measurement” (PM) literature, while a chronological review of main frameworks/models developed both for large and small companies …

Persistent link: https://www.econbiz.de/10014930750

The use of multiple performance measures and the balanced scorecard (BSC) in Bangladeshi firms : An empirical investigation

Khan, Habib‐Uz‐Zaman; Halabi, Abdel K.; Sartorius, Kurt - In: Journal of Accounting in Emerging Economies 1 (2011) 2, pp. 160-190

Aims – This paper aims to examine: the status and the use of financial and non‐financial measures, and the balanced scorecard (BSC) in Bangladeshi companies; the reasons for BSC adoption; and associated problems. Design/methodology/approach – Data via a questionnaire were obtained from the...

Persistent link: https://www.econbiz.de/10014839405

An investigation on PMS attributes in service organisations in Malaysia

Mohd Amir, Amizawati; Nazli Nik Ahmad, Nik; Har Sani … - In: International Journal of Productivity and Performance … 59 (2010) 8, pp. 734-756

Purpose – The purpose of this paper is to make a contribution to the performance measurement system (PMS) literature by …

Persistent link: https://www.econbiz.de/10014796690

The implementation and performance outcomes of ISO 9000 in service organizations : An empirical taxonomy

Lee, Peter K.C.; To, W.M.; Yu, Billy T.W. - In: International Journal of Quality & Reliability Management 26 (2009) 7, pp. 646-662

:2000 implementation patterns. Design/methodology/approach – Based on a literature review of quality management practice, a questionnaire … perspective. Originality/value – The paper contributes to the literature by offering new insights on the implementation patterns …

Persistent link: https://www.econbiz.de/10014800546

Measuring supply chain performance as SCOR v13.0-based in disruptive technology era : scale development and validation

Özkanlısoy, Özden; Bulutlar, Füsun - In: Logistics 7 (2023) 3, pp. 1-35

Background: Supply chain performance measurement is an integral part of supply chain management today, as it makes many critical contributions to supply chains, especially for companies and supply chains to identify potential problems and improvement fields, evaluate the efficiency of processes,...

Persistent link: https://www.econbiz.de/10014414267

Performance management in Iranian manufacturing organisations : practices and culture

Yasin, Mahmoud M.; Gomes, Carlos Francisco; Alavi, Jafar; … - In: International journal of business excellence 10 (2016) 3, pp. 329-353

Persistent link: https://www.econbiz.de/10011666297

Performance measurement and management : a system of systems perspecitve

Bourne, Mike; Franco-Santos, Monica; Micheli, Pietro; … - In: International journal of production research 56 (2018) 8, pp. 2788-2799

Persistent link: https://www.econbiz.de/10011874410

How do we count our chickens? Or do citation counts count?

Gorman, G.E. - In: Online Information Review 29 (2005) 6, pp. 581-584

Purpose – This issue aims to look into the subject of citation counts and whether they have an impact on the articles being cited. Design/methodology/approach – Uses Selgens list of citations that have been counted within such areas as: review articles, long articles, short publications and...

Persistent link: https://www.econbiz.de/10014965568

Influence of strategic approach to BPM on financial and non‐financial performance

Hernaus, Tomislav; Pejić Bach, Mirjana; Bosilj … - In: Baltic Journal of Management 7 (2012) 4, pp. 376-396

Purpose – The purpose of this paper is to examine the way strategic approach to business process management (BPM) impacts organizational performance, both its financial and non‐financial aspects, using empirical data from Croatian firms. The impact of strategic approach to BPM on process...

Persistent link: https://www.econbiz.de/10014685600

The implementation of operations management techniques in service organisations : An Australian perspective

Prajogo, Daniel - In: International Journal of Operations & Production Management 26 (2006) 12, pp. 1374-1390

Purpose – This paper seeks to present an empirical snapshot of the application of operations management (OM) activities in Australian service firms. The four key areas addressed in this study are the nature or characteristics of services, the level of importance of OM techniques, the level of...

Persistent link: https://www.econbiz.de/10014789886