Purpose – The purpose of this paper is to provide insight into the antecedents of ERP use and use of alternative software packages simultaneously. Design/methodology/approach – An exploratory model was composed based on literature on adoption and diffusion of innovations in general and ERP...

Purpose – The purpose of this paper is to increase the knowledge of brand building in software SMEs. Design/methodology/approach – The empirical method used is a multi‐case study. Data were collected from 20 companies in the software industry through in‐depth interviews. The data were...

Purpose – Requirements management has become a challenge for new product development (NPD) as products are getting increasingly complicated and customer segments more fragmented. The purpose of this paper is to provide new ideas for improving requirements management in the information and...

Purpose – The purpose of this paper is to highlight the ICT‐enabled enhancement of control capability in MNEs. The literature on MNE structures acknowledges the role of ICT as a support system, but the specific changes facilitated by ICT have remained significantly underdeveloped. The paper...

Purpose – This articulation sets out to focus on the mechanisms and dynamics of “expertise constitution” where it is understood as an “accomplishment” or an “achievement”. This understanding appears to be an important step in studying the interrelation of accountants and ICTs,...

Purpose – This research aims to examine the extent of e‐marketplace usage from the buyer perspective. Three types of e‐marketplace – third party exchange, consortium exchange, and private exchange – are compared and the impact of the buyer's information technology (IT) purchasing...

Purpose – Companies are once again launching large reengineering projects. Will they repeat the mistakes of the reengineering boom of the nineties? Two veterans offer guidance around the pitfalls. Design/methodology/approach – Many of today's major reengineering projects involve the...

Purpose – The e‐business revolution which the world experienced over the past decade is forcing businesses to review, re‐engineer, and revolutionize traditional approaches to running a successful enterprise. Globalization and competition have also made it essential for companies to find...

Purpose – This research seeks to investigate the introduction of new information and communication technology systems and to describe the development of a conceptual model of enterprise resource‐planning systems adoption based on the published rationales organizations use to justify their...

Purpose – Previous research showed that there are payoffs from IT investments, but the question is when and why such payoffs occur. This paper aims to adopt an “inside the black‐box” approach to the analysis of economic benefits of ERP systems by examining what business process (BP)...