Goffman’s concept of cooling out the mark (Goffman, E., “On cooling the mark out: some aspects of adaptation and failure”, Psychiatry: Journal of the Study of Interpersonal Relations, Vol. 15 No. 4, 1952, pp. 451‐63) is proposed as helpful for understanding self‐regulating groups’...

Corporate communications models conflict with the management research literature in assuming that managers hold unitary beliefs about organizational interests. In reality, while displaying some adherence to formal goals, managers have a tendency to pursue highly personalised agendas. What is...

Purpose – Aims to illustrate how the use of a social identity approach can help to refine our understanding of how organizational professionals experience the introduction of managerialism and the incorporation of managing specialist roles. Design/methodology/approach – Draws on theories of...

Greenfield sites have been seen as the most favourable setting for the adoption of human resource management (HRM). Presents a study of two greenfield employers’ attempts to introduce and maintain HRM philosophy and practices. Contrasts one management’s creation of HRM philosophy with...