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Purpose – The purpose of this paper is to explore the nature and process of leadership in a mid-sized, family-controlled bank in Singapore in order to understand how it grew and developed under family control. Design/methodology/approach – The paper draws on distributed leadership as a...

Kolb’s theory of experiential learning has proven extremely popular and useful in management education. However, despite its usefulness it is not entirely unproblematic and, using social constructionist perspectives, this paper critiques Kolb’s model of learning and his image of the manager...

Drawing on research conducted over a number of years in a range of different organisations, how payment systems can be designed and implemented to increase the likelihood of success is explained. In addition, it is suggested that a participative approach to change can produce beneficial...

This article is the second in the series detailing recent and continuing research into Payment Systems. The previous article dealt with some of the main features found to be important in scheme success, whilst this one, “Participation in Payment System Design”, shows how the research results...