Purpose – The purpose of this article is to provide consideration for debate with respect to the role of specialists in HR and people support and development roles, their current dilemma and potential solutions. Design/methodology/approach – Based upon experience from working at senior...

Purpose – This paper aims to demonstrate the significance and potential of learning as a performance lever. Design/methodology/approach – Through experience of working within a number of organizations across varied industries the author has formulated a clear link between learning and...

Purpose – To demonstrate the significance ensuring the clarity and alignment of purpose to the achievement of organisation goals. Design/methodology/approach – Through experience of working within a number of organisations across varied industries the author has formulated a link between the...

Purpose – Using the staff and customers as a starting point, the purpose of this paper is to describe a framework that helps board and senior management identify key drivers that generate value for their organisation and for their customers. Design/methodology/approach – With research into...