Purpose – This article aims to explore how understanding the challenges faced by companies' attempts to create competitive advantage through their human resources and HRM practices can be enhanced by insights into the concept of strategic groups within industries. Based within the...

chapter 1 Introduction -- chapter 2 Episodes of vertical disintegration -- chapter 3 Hotels as a property asset class -- chapter 4 The role of professional service firms -- chapter 5 The provision of hotel management services -- chapter 6 Becoming brand owners and managers -- chapter 7...

Discusses some key issues arising when attempting to conceptualize culture. Aims to identify common areas among researchers’ culture approaches. Reviews ways culture has been expressed by writers in varying disciplines. Uses tables and a figure to further explain comparisons. Closes by stating...

Purpose – The purpose of this paper is to explore the experience of work‐life balance amongst senior managers, with particular emphasis on the cause of imbalances. The research is set in a call centre in Ireland at a time when the economy was moving from growth to recession....