The housing standard is very high in Sweden and there is a strong legislative framework protecting tenants. It therefore came as a surprise when a number of rundown and badly maintained estates were given attention in the media. In this article we try to explain how this could happen in the...

Purpose – The purpose of this paper is to describe and evaluate three different models of how to organise services to tenants in municipal housing companies. Design/methodology/approach – The empirical data used in this study are gathered from a detailed two‐year case study. Findings –...

Purpose – The purpose of this paper is to evaluate corporate social responsibility (CSR) in the context of real estate management. Different operation cost indicators are identified and related to the estates’ social condition. Design/methodology/approach – The empirical material was...