The process of the evolution trajectory of the management logistics function is tracked in the context of the theory and practice of a networked approach to supply chain management (SCM). Issues around the main competitive forces are driving reforms in deregulation, globalisation, and...

Few conundrums have intrigued organisational researchers and practitioners as has the 'happy-productive worker' thesis. Proponents of this idea are convinced 'a happy worker is a good worker'. Despite mixed empirical evidence from decades of research, there is support in the literature for the...

Significant increases in the incidence of global terrorism, serious criminal activities, and the ever-present threat of natural catastrophes have emphasised the need for businesses to prepare for managing crises. A more systematic and robust conceptual approach has long been overdue to identify...

Purpose: The purpose of this paper is to extend the “Happy-Performing Managers” thesis to show that managers’ job-related affective well-being and affective job satisfaction mediate the impact of their role stressors (ambiguity, conflict and overload) on their contextual job performance....

Purpose – This paper aims to extend the current research on zone of tolerance (ZOT) and its antecedents, to the context of business-to-business (B2B) professional services from both client and service firms’ perspectives, with a modified ZOT framework including five client and service firms...

Third Party Logistics (3PL) in Asia emerged as an important trend in logistical management and Thailand continues to develop in this service rapidly. While a great deal has been written about the dissemination of information technology (IT), few empirical investigations address the use of IT in...

Purpose – The purpose of this paper it to report the findings of an empirical study into managers’ job performance. A new measure was developed from the literature to test and establish the multidimensional structure of managers’ contextual and task performance. Design/methodology/approach...

For a globalised supply chain to be responsive, the firm should have the ability to meet short lead times, respond to wide ranges of quantities demanded, handle a large variety of products, build highly innovative products and meet a very high service level. Vendor managed inventory (VMI) is one...