Reports on interviews held with management at six factories in the UK, which had received awards for their manufacturing excellence, which aimed to discuss the TQM initiatives and, in particular, to gauge the degree and nature of the management commitment required to make these successful....

This report presents the preliminary findings of a research study to determine the factors which enable a manufacturing plant to simultaneously achieve high labour productivity, fast, reliable delivery and high quality consistency. The conclusions are based on analysis of a database containing...

Purpose – Effective management of suppliers is one of the ways manufacturing companies can improve their performance. Typically, it has been argued in the literature that close relationships with suppliers should be developed, in contrast to the traditional price‐driven transactional...

Purpose – The purpose of this paper is to develop and test a procedure to enable organizations to establish a competitive capability to manufacture flexibly. Design/methodology/approach – A survey of manufacturing businesses and two case studies in separate plants of an international...

Details the findings of a search for manufacturing “strategic groups” in the engineering industry, that is a set of firms competing within an industry on the basis of similar combinations of business scope and resource commitments. The research methodology used was to adopt stockturns...

A sample of 782 manufacturing plants drawn from the UK Best Factor Awards database was used to investigate the nature of trade‐offs between different measures of manufacturing performance. Each plant was ranked within its industry on each performance measure, a high ranking indicating good...

Supplier partnerships can be the key in enhancing the performance of manufacturing companies. Consequently, partnership has been strongly recommended by academics and practitioners alike. Surprisingly, the concept of partnership is only poorly understood. Many authors have identified the...

Purpose – The purpose of this paper is to share the authors' experiences of using the repertory grid technique in two supply chain management studies. The paper aims to demonstrate how the two studies provided insights into how qualitative techniques such as the repertory grid can be made more...

Shows that manufacturing companies place a strong emphasis on the role of supply‐chain management ‐ the management of supplies, suppliers, inventory and distribution. Much of the literature talks about the trend to reduce supplier base. Database analysis gave empirical evidence of this trend...

A key issue for manufacturers is supplier management, i.e. organising the optimal flow of high quality, value‐for‐money materials or components from appropriate innovative suppliers. Many companies now recognise the central role that supplier management plays in achieving long‐term...