Understanding customer expectations is one of the keys to success for today's clothing manufacturers. Previous studies have explained how operational performance can be improved by a better understanding of customer-perceived values. This paper presents an analysis of data collected through a...

Each year the United Nations Conference on Trade and Development produces a report on foreign direct investment (FDI). This report highlights trends on FDI, and identifies the world's largest transnational corporation (TNC). Prominent among the largest TNS are telecommunication companies such as...

The aim of this paper is to carry out a systematic literature review about the relationships between quality management, innovation, and performance. For that end, a search was carried out in the Web of Science and Scopus databases, and 172 articles were selected. Results show that there is a...

The purpose of this study is twofold: first, to examine the disclosure level of operational performance and second; to examine whether firm and industry characteristics matter in the disclosure of corporate information. The study uses data from twenty-one companies listed at the Dar Es Salaam...

The outbreak of the Coronavirus pandemic disrupted global supply chains, creating acute shortages of goods and services to support the operations of many organisations. In Zimbabwe, this situation affected the operations of humanitarian organisations since the pandemic disrupted the supplies of...

Information technology and supply chain agility are in vogue. The present study aims to investigate the impact of information technology (IT) on supply chain agility and its outcomes such as cost reduction and operational performance in fast food companies' chains. A total of 240 employees from...

The road freight sector plays a pivotal role in economic development as it facilitates the movement of physical flows in both domestic and international supply chains. However, its significant contribution to greenhouse gas (GHG) emissions has made it a major contributor to climate change....

Planning to adopt the Blockchain is very active in many industries, especially in supply chains. Researchers believe that the Radio-frequency identification (RFIDs), yesterday's Blockchain, is now obsolete. The strongest reason that the Blockchain is the tool of this era is its unique features;...

Purpose: Indeed due to global advancement, rapid technological innovation, and enhancing regional influence, supply chain (SC) has become an essential element. Now, competition has shifted from organization to industry level; any disruption can not only disturb organization but also affect the...