Benchmarking has long been recognized as an important business activity. The primary goal of benchmarking is to produce a product or execute a process that is at least as good as the best firms producing similar products or performing similar processes. Important components of benchmarking...

Presents an approach for evaluating the number of vendors to employ in a procurement situation using multi‐objective programming (MOP) and data envelopment analysis (DEA). The approach advocates developing vendor‐order quantity solutions (referred to as supervendors) using MOP and then...

While it has long been recognized that vendor selection is multi‐objective in nature, little has been done to develop techniques for measuring vendors’ performance on multiple criteria. Demonstrates the use of data envelopment analysis (DEA) as a tool for measuring the performance of vendors...