Recent years have seen mounting interest in measuring process performance in the manufacturing industry. Analysis of process capability indices allows a production department to trace and improve a poor process to enhance quality and satisfy customers. Process capability analysis can also serve...

When the process probability distribution is non‐normal or is unknown, the process mean and standard deviation may not properly describe the distribution’s shape. Consequently, the traditional process capability indices (PCI) C p , C pk , C pm and C pmk cannot express the actual process...

Purpose – The purpose of this paper is to further examine the mediation mechanism to account for the influence of brand experience on brand loyalty by integrating the experiential view of consumption and the appraisal theory of emotion. Design/methodology/approach – An onsite interview...

Purpose – This study aims to explore the impact of the movement from “authoritarian democracy” to full democracy on the relationships between trust with economic growth and investment. Design/methodology/approach – Simple regression models were applied to Taiwan as a case study. Findings...

A structure presenting relevant constructs of vulnerability for developing but not least-developed countries in the global trade regime shift was first proposed. Based on the structure, the vulnerability constructs were empirically summarized as three independent factors: economic scale,...

The global financial crisis that started from 2007 onwards spread around the world and impacted the performance of banks in major economies. Many governments have used a variety of intervention policies to recover their financial systems. By examining the dynamic changes in bank performance...

We examine how the change in investor sentiment (IS) over time (the IS trend) affects stock returns. The turnover rates of trading shares, trading value, and transactions, three market measures of trading activity, have been demonstrated to meet the psychometric criteria for measuring the IS...