Purpose This study aims to examine the interrelationships among business process management (BPM), supply chain collaboration (SCC), collaborative advantage and organisational performance. Design/methodology/approach Data were collected from 204 manufacturing firms in Thailand, and the...

Purpose – The paper describes the methods of manufacturing process optimization, using Taguchi experimental design methods with historical process data, collected during normal production. Design/methodology/approach – The objectives are achieved with two separate techniques: the...

Purpose – The variety of possible quality management (QM) and continuous improvement (CI) initiatives and their various possible permutations can make it difficult for a company to choose the best approach for their requirements. This paper aims to address the selection issue by presenting a...

Purpose – This paper aims to achieve a better understanding of the dissemination and adoption of quality management in China, in the context of theory on management trends and fashions, dissemination and adoption. Design/methodology/approach – Following a literature review, the research...

The development of a quality database is central to effective automation of the operational activities of quality control. The importance of automation to quality data management is stated and a quality database structure outlined. The analysis and specification phase for a prototype system is...

Control charts for statistical quality control have been the subject of academic study for many years. Various analytical approaches to economic control chart design have been advanced, although none has found wide use in practice. Describes a simulation approach to the investigation of control...