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Customer relationship management and innovation capability : a multiple case study

Silva, Eduardo Corneto; Pedron, Cristiane Drebes; … - In: International journal of business innovation and … 26 (2021) 2, pp. 240-260

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Are we really competent? : Assessing organizational ability in delivering IT benefits

Caldeira, Mário; Dhillon, Gurpreet - In: Business Process Management Journal 16 (2010) 1, pp. 5-28

Purpose – The purpose of this paper is to present organizational competencies for gaining information technology (IT) benefits within organizations. Following the analysis of 16 in‐depth case studies, a set of six high level, fundamental competencies and 17 facilitating competencies are...

Persistent link: https://www.econbiz.de/10014687829

Defining value-based objectives for ERP systems planning

May, Jeffrey; Dhillon, Gurpreet; Caldeira, Mário - In: Decision support systems : DSS ; the international journal 55 (2013) 1, pp. 98-109

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Intentionality and power interplay in IS implementation : the case of an asset management firm

Dhillon, Gurpreet; Caldeira, Mário; Wenger, Mitchell R. - In: The journal of strategic information systems : … 20 (2011) 4, pp. 438-448

Persistent link: https://www.econbiz.de/10009565979

Are we really competent? : assessing organizational ability in delivering IT benefits

Caldeira, Mário; Dhillon, Gurpreet - In: Business process management journal 16 (2010) 1, pp. 5-28

Persistent link: https://www.econbiz.de/10003947478

Earnings and capital management in European banks : combining a multivariate regression with a qualitative comparative analysis

Pinto, Inês; Picoto, Winnie Ng - In: Journal of business research : JBR 89 (2018), pp. 258-264

Persistent link: https://www.econbiz.de/10011881783

Professional ethics and governance : understanding appraiser independence

Pinto, Inês; Picoto, Winnie Ng - In: International journal of business governance & ethics : … 11 (2016) 4, pp. 290-312

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Configurational analysis of firms' performance : understanding the role of Internet financial reporting

Pinto, Inês; Picoto, Winnie Ng - In: Journal of business research : JBR 69 (2016) 11, pp. 5360-5365

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Uncovering top-ranking factors for mobile apps through a multimethod approach

Picoto, Winnie Ng; Duarte, Ricardo; Pinto, Inês - In: Journal of business research : JBR 101 (2019), pp. 668-674

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Cultural impact on mobile banking use : a multi-method approach

Picoto, Winnie Ng; Pinto, Inês - In: Journal of business research : JBR 124 (2021), pp. 620-628

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