Purpose – The purpose of this paper is to provide managers, researchers, and consultants with insights into the ways communities of practice (CoPs) simultaneously support organizations' product refinements (their knowledge exploitation and alignment thereof to today's business demands) and the...

Summary Specific forms of intra-organizational or inter-organizational networks - communities of practice (CoPs) - are becoming increasingly important. These informal groups of people are well suited for the development and sharing of knowledge and practices across divisions. Our investigation...