Reference services have taken a central place in library and information services. They are also regarded as personalised services since in most cases a personal discussion takes place between a user and a reference librarian. Based on this, the librarian points to the sources that are...

Purpose – The purpose of this paper is to report on a research designed to find out how people in Scotland access and use online health information. Design/methodology/approach – It is based on a survey of two sets of population in Glasgow – a group of 64 users from the general public and...

Information for Sustainable Development is a landmark publication that examines the perspectives, challenges and progress towards achieving the targets of the UN sustainable development goals (SDGs), through the lens of information science. Written by an author team with extensive experience in...