Chapter 1: Introduction -- Chapter 2: Intra-Crisis Policy Transfer: the case of COVID-19 in the UK -- Chapter 3: Whose science has been followed? The organisation of scientific advice to the UK government in the COVID-19 response -- Chapter 4: Learning from history or reacting to events?...

1 Introduction -- 2 A Theoretical Narrative Approach to Organizational Change Studies -- 3 Making Sense of Everyday Innovation at a Clinical Ward Through Narratives of Visitation Routines -- 4 A Resistance and Everyday View on Health Care Professionals -- 5 Designing and Driving Collaborative,...

pt. 1. Studies of strategy, conflict, and branding in nonprofit and private organizations -- pt. 2. Knowledge organizations and studies of everyday work -- pt. 3. Public organization studies of management and collaborative innovation.

The Handbook provides an authoritative overview of current issues and debates in the field of health care management. It contains over twenty chapters from well known and eminent academic authors internationally, selected for their expertise and asked to provide a broad and critical overview of...

Purpose – The potential for including patients in implementation processes has received limited attention in the literature. The purpose of this paper is to explore the different roles adopted by 63 patients that emerged during and after four participatory quality improvement interventions,...

Purpose – The purpose of this paper is to examine how strategic, patient-centred communication plays a part in the discursive management of expectations posed to patients and healthcare organizations. Design/methodology/approach – The paper provides an analysis of four documents collected as...

Purpose – Knowledge integration is the process of building shared mental models. The integration of the diverse knowledge of the health professions in shared mental models is a precondition for effective teamwork and team performance. As it is known that different groups of health care...

Purpose – The purpose of this paper is to explore different health care professionals’ discourse about privacy – its definition and importance in health care, and its role in their day-to-day work. Professionals’ discourse about privacy reveals how new technologies and laws challenge...