In this age of globalization, to survive, organizations need a good capacity to retain, develop, organize and utilize their knowledge assets. The knowledge of an organization comprises of professional intellect, such as know‐how, know‐why, and self‐motivated creativity; as also the...

Application of Total Quality Management (TQM) approach has played an important role in the survival and growth of many industries. One of the major reasons for dismal performance of many Indian organizations can be attributed to the fact that they have not been able to put strategy in place to...

Reverse logistics is an issue that has attracted the attention of researchers since the last decade due to an ever‐increasing increased awareness about economic, environmental and social benefits associated with them. In this paper, we report a case study of an Indian paper manufacturing...

Application of Total Quality Management (TQM) approach has played an important role in the survival and growth of many industries. Indian automobile sector has also adopted TQM path but it is still a player of little consequence in the global auto market. One of the major reasons for dismal...

The need for retail and manufacturing companies to better track inventory and raw materials, and the decreasing cost of microchips have led to enhanced interest in automatic identification systems. Retailers continue to face challenges in managing their business due to inconsistencies in data...

The paper presents the initiative taken by leading automobile Original Equipment Manufacturer (oem) XYZ in India for their implementation of Toyota Production System (TPS) to meet competitor’s challenge and its efforts to benchmark against its principle located in Japan. The paper deals with a...