Purpose – The aim of this paper is to demonstrate the application of optimal globalization grey relational analysis (GGRA) as a workable decision-making tool to prioritize emotional intelligence (EI) training needs of specific groups of academic leaders. Design/methodology/approach – The...

Purpose – Due to the increasing complexity of decision environments, suitable multi-criteria methods are gaining importance for the decision support function in management accounting. The analytic hierarchy process (AHP), a well-known and established OR method for solving complex decision...

Purpose – The aim of this research is to provide an approach for modeling system risk management and to develop an analytic hierarchy process (AHP)-based model for simulating decisions on introducing innovations in air transport systems. Design/methodology/approach – The paper proposes AHP...

Purpose – Industrial companies are continuously looking to improve their business turn-over and choose improvement actions to achieve this objective. Legitimating this choice by only a strategic financial point of view currently has some limits, because additional ones such as quality, delay,...

Purpose – The aim of this paper is to investigate and model the issue of selection of strategic alliance partner for managing and implementation of an operations and maintenance centre for a large telecom service provider under a managed services contract. The alliance shall enhance...